Support and Help

    

We endeavor to make the Mobitel Experience easy and enjoyable for you. Let us support you in your needs.

 

 
We aim to give you a hassle free experience. But if you do face any inconveniences in our service… we invite you to check out trouble shooting   Create your own Mobitel account online at My Account. You can subscribe for our features online.
     
 
Check your balance and pay online at My Account.  

Questions on Mobitel packages, bill payments and services? Lost your SIM Card and need help? Check out our FAQs.
     
 

If you've got any feedback simply fill in the form in our Feedback Zone and let us know.

 

Do you want to pay your bill at an outlet or partner store close to you? Or perhaps you need to purchase a product or sign up for services at an outlet close by?
     
   

Signing up for a new voice package, needing a new broadband device or just wanting information on Mobitel coverage? Check our Coverage maps and lists.

    

 
© Mobitel (Pvt) Ltd. All Rights Reserved. Solution by Affno
Our Plans Post Paid SMART Pre Paid Broadband
Features Bill Payments Activation Codes FAQs
Basic Tariff ANY 8 SMART FREEDOM Refresh your Balance Loyalty Service Codes SMART FAQ
Postpaid Internet (Zoom) 3G Delight Special Promotions Data Devices FAQs Terms and Conditions Super 3.5G Coverage Device Software Web Content Filtering
Business Solutions Services Offered Business Queries Billing and VAS International Calls
About New Services 3G Services Download Zone mTunes mFax Voice Services Video Services News Alerts Menu Driven SMS Other Services
Mobitel Karaoke mTunes Copier Facebook on your Mobitel
Logins 3G Features M3 FAQ
Voice Station 555 Mobitel Scoreboard mGuide 888 Junior 333
Lanka Puvath Info Dept News MCNS Cricket News Alerts
1 Goal eChannelling SLTnet Rainbow Pages SMS Banking mLearning SMS / Voice SMS Internet (GPRS) Call Management
About Roaming IDD International SMS International MMS Carrier Services FAQs
For Sri Lankans For Foreigners
IDD Buddy IDD Premier Video IDD
About Buy Phones
Support and Help Troubleshooting My Account FAQs Glossary Feedback Zone
Post Paid SMART Broadband Bill Payments / Reloads International Phones Business mLearning mFax Others
Find an outlet Airport Big M Outlets Banks Singer Mega Singer Plus SLT Centers Arpico Abans Authorized Dealers
My Account Individual My Account Corporate
to know about Billing Information Activation Codes Fun Stuff Contact Details Help
Roaming Facilities Broadband M3 IDD Facilities Mobitel The Network Number Portability Loyalty Program Channelling Doctors
Post Paid Bills Locations to Pay My Account SMS Banking Reload Through Banks Transfer My Credit
Post Paid Pre Paid Voice Services
News, Sport Updates WAP GPRS My Mobitel Menu Video, 3G, Mobile TV
Customer Service Give Feedback Business Queries Career Applications
Troubleshooting FAQs Glossary