Business FAQs

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How do I select IDD Buddy?
What is the "Call Home" facility?
How can I activate Roaming and SMS Roaming?
How can I make my payments
   
How do I select IDD Buddy?

The cheapest way of calling overseas is with IDD Buddy. Simply add the digit "1" in front of the conventional way of dialing and enjoy clarity conversations with anyone anywhere in the world.

  • 10061406606813 (Australia)
  • 100442084503875 (UK)

What is the "Call Home" facility?


This feature enables customers to call Sri Lanka while they roam at lower rates. Simply dial *140* followed by the country code and the # key.

  • *140*94mobile no# (Mobile)
  • *140*94112330550# (Fixed)

How can I activate Roaming and SMS Roaming?
  • Roaming
  • A deposit should be kept if required by the company along with a letter from the company giving details of the mobile number, the period the facility will be needed. (If it is not permanent roaming.)

  • SMS Roaming
    An application should be filled along with a letter from the company requesting for the option. A non refundable registration fee of Rs. 1000/- will be charged.

  • Dual SIM Facility

    The feature programs two post paid numbers to your SIM and when roaming you can select the second number to avoid unnecessary calls and receive those which are essential to you.

  • Pre Paid Roaming

    This facility has no registration fee and is currently available in 40 countries.

    GPRS facility is available in 47 countries and enables customers to surf the web, check mail, read news or simply do anything online.

    (*Customers should have this feature activated prior to departure or the customer should manually configure the settings after departure.

How can I make my payments?
Payments

Unless for those in Group Packages individual payments will not be accepted.

Our Corporate Retention Team is here to serve with all your queries relating to corporate services and to provide the best solutions to you.


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