FAQ Bill Payments/Reloads

What are the options I have to pay my Mobitel bill?

What are the options I have topay my Mobitel bill? Your Mobitel bill can be paid in several different ways, whichever is most convenient to you.For all the options available, please see Payment Options.

Where can I pay my Bill?

There are several different organisations where you can pay your Mobitel bill. For our customers' benefit we have established a reliable network of payment centres which will process your payment promptly. For a list of these centres, please see Mobitel Store Locator.

How can I place a Standing Order?

If you wish to pay your bill automatically each month, the most convenient way is to place a standing order. Simply instruct your credit card centre to debit your account with the appropriate amount every month for hassle-free settlement of your bills. For more details please see Standing Orders.

How can I use SMS Banking to pay my Bill / Reload my account?
Reload your pre-paid account & pay your bill through sms

Mobitel customers banking with Hatton National Bank (HNB), Sampath Bank and Commercial Bank can now reload their pre-paid accounts and pay their post-paid bills through a simple SMS.

The advantage of using this service is the convenience of the Mobitel Menu driven system for performing SMS Banking. This user-friendly system which is built into your SIM completely eliminates the hassle of remembering endless lists of short codes.

Some other features offered through this SMS Banking service also include: Account Balance Inquiries, Fund Transfers, Credit Card Status Inquiries, Credit Card Bill Settlements and Payments of Utility Bills.

For more details and for registration please visit your Mobitel, HNB, Sampath Bank or Commercial Bank Branch today!