FAQ - 3G Delight

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Using your 3G phone to access Internet:
There are two methods to activate the (IA) or (FA) options:

• By dialling the short codes given in Table (A) or
• By calling 141 and following the number sequence shown in Table (B)

Table A
Activating Delight by dialling Short Codes

Table B
Activating Delight by calling 141

I have a SMART connection and use my phone to access Internet. Will my calls be connected while I am subscribed to a 3G Delight option?
Yes. Priority will be given to your voice calls.

Will my data session be interrupted while receiving or taking voice calls?
Your data session will be interrupted if you are in 2G Coverage. But you can reconnect at any time till the end of your validity period.

If you are in 3G coverage, your data session will not be interrupted. However, your data transfer speeds will reduce for the duration of the call and resume to normal speeds thereafter.

What will happen to the features I enjoy in my 3G Delight subscription, if my credit balance reaches zero whilst I am still within an active 3G Delight subscription?
You will still be able to enjoy your unused 3G Delight features within the given time period, even when your balance reaches zero.

Can I activate 3G Delight whilst being subscribed to SMART FREEDOM?
You can only do so when you have exhausted your entitlement of all the features (Voice Minutes, Video Minutes and SMS’) of your Freedom option.

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