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Loyalty
Anniversary Bonus
The service is categorized into SMART basic and loyalty packages where SMART subscribers who have been on board for one year or more, automatically qualify for the SMART loyalty packages. The rewards they can enjoy include:
- Subscribers who have been with the SMART service for 1 year will qualify for a 10% reduction in price for all outgoing call charges, SMS and MMS charges.
- Subscribers who have been with the SMART service for 2 years will enjoy a 20% reduction in price for all outgoing call charges, SMS and MMS charges.
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Basic |
Discounted Rate
( After 1st year ) |
Discounted Rate
( After 2nd year ) |
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Rentals |
Free |
Free |
Free |
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Outgoing Video/Voice (per min) |
| To Mobitel numbers (M2M) |
| 6.00 AM - 11.00 PM (Day Time Surprise) |
2.00 |
1.80 |
1.60 |
| 6.00 PM - 11.00 PM |
5.00 |
4.50 |
4.00 |
| 11.00pm - 6.00am (Night time Surprise) |
2.00 |
1.80 |
1.60 |
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| To other networks |
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| 6.00 AM - 11.00 PM |
5.00 |
4.50 |
4.00 |
| 11.00 PM to 6.00 AM (Night Time Surprise) |
2.00 |
1.80 |
1.60 |
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Incoming Video/Voice (per min) |
| From Mobitel numbers (M2M) |
| At 'ALL TMES' |
Free |
Free |
Free |
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| From Other Networks |
2 mins free |
2 mins free |
2 mins free |
| 6.00 AM - 11.00 PM |
5.00 |
4.50 |
4.00 |
| 11.00pm – 6.00am (Night time Surprise) |
2.00 |
1.80 |
1.60 |
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VAS Features |
| SMS (per message) |
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| Within Mobitel network (M2M) |
1.00 |
0.90 |
0.80 |
| To other networks |
2.00 |
1.80 |
1.60 |
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| Video SMS (per message) |
| Within Mobitel network (M2M) |
1.00 |
0.90 |
0.80 |
| To other networks |
2.50 |
2.25 |
2.00 |
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| MMS (per message) |
| Within Mobitel network (M2M) |
2.00 |
1.80 |
1.60 |
| To other networks |
5.00 |
4.50 |
4.00 |
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| GPRS & WAP |
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| Session Startup Fee |
2.00 |
2.00 |
2.00 |
| Per downloaded 1KB |
0.02 |
0.02 |
0.02 |
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* All charges are in Rupees and are subject to government taxes & levies
Usage Bonus
SMART Bonus
SMART BONUS for the 1st Time in Sri Lanka
For the 1st Time in Sri Lanka Mobitel launches a Pre-Paid Bonus scheme rewarding SMART Pre-Paid customers for their call usage and loyalty with free M2M SMS & M2M Minutes, gifts and special privileges by collecting SMART BONUS points
Rs.1* talk time spent (Local and or IDD) = 1 SMART BONUS point
Here is how you will receive your bonuses
Bonus 1
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| Points at the end of every 30 days |
The SMART BONUS reward at the end of 30 Days |
Validity period of the reward |
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| Over 200 points |
20 SMS Mobitel to Mobitel & 10 Mobitel to Mobitel Minutes |
5 Days |
| Over 1000 points |
40 SMS Mobitel to Mobitel & 20 Mobitel to Mobitel Minutes |
10 Days |
| Over 2000 points |
80 SMS Mobitel to Mobitel & 40 Mobitel to Mobitel Minutes |
15 Days |
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View your bonus points instantly |
Monthly bonus notification |
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| View your Bonus points on your screen instantly by dialing *150# after every call |
The Notification of your Bonus at the end of 30th Day will be done via SMS |
| View your Bonus points on your screen instantly by dialing *150# after every call |
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You can listen to your free M2M SMS & M2M Minutes after you receive the Bonus Notifications SMS by dialing 141 and pressing 1 |
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Bonus 2
Accumulate over 600 points every six months and stand a chance to win surprise gifts in a Lucky draw
Bonus 3
If you have over 60,000 points in a Six month period will be entitled for priority service at Mobitel and invitation to special events on a first come first served basis.
Added features of the Smart Bonus are
If you are connected on Smart for over 1year you will get a 10% discount on Local calls & SMS, if you are connected with Smart for over 2 Years you will get a 20% discount off the same services
Conditions:
- New Customers of SMART will enroll into the program automatically.
- SMART BONUS program is available only for Smart 5 customers; those on other packages can enter the Smart bonus scheme by changing their respective packages to Smart 5.
- Bonus points are awarded only for chargeable outgoing and incoming calls, IDD calls, Voice SMS calls, chargeable short codes.
- Smart bonus of free M2M (Mobitel to Mobitel) SMS and M2M (Mobitel to Mobitel) minutes cannot be transferred via SMART SHARE.
- A minimum of at least Rs.1 to utilize your SMART BONUS of free M2M minutes and M2M SMS.
- The date of the lucky will be announced via SMS.
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