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Pre Paid Roaming guide
 Network Selection
Recharging procedure while roaming
Incoming Calls While Roaming
Making outgoing calls while roaming
Outgoing calls to places outside roaming destination
Network Selection |
 Manual Selection
If you prefer to choose the network yourself, set your mobile phone to manual selection mode. Please refer to the user guide of your mobile phone or consult your dealer for details. In manual mode, your mobile phone will display all available GSM networks in the area.
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| Recharging procedure while roaming |
There are 2 methods of recharging and they are as follows:
Checking Account Balance while Roaming
Call *100# and your balance will appear on the screen
Call on +94 714 555 555
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| Incoming Calls While Roaming |
| Receiving calls from Sri Lanka
Caller dials your mobile number directly
Charges are as follows; for Sri Lanka & Countries other than Roaming Destination
- 1. IDD rates are based on Mobitel IDD rates, from Sri Lanka to roaming destination
- Standard airtime rate for incoming calls of the respective GSM operator in roaming destination (applicable only when respective GSM operator charges for airtime of incoming calls).
Example:
You are roaming in Australia and you receive a call from Sri Lanka. You will be charged as follows:
1. Mobitel IDD rate from Sri Lanka to Australia
2. Standard airtime rate for incoming calls of Australia operator
3. Roaming surcharge of Australian operator
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| Making outgoing calls while roaming |
| Making outgoing local calls in the country you are roaming
Dial the telephone number you want to reach.
Example: You are roaming in Australia and you want to call a Australian Telephone Number, Just Dial the number without IDD codes.
Charges
Outgoing calls to another number within your roaming destination will be charged as follows:
- Standard airtime rate of respective GSM operator in roaming destination.
- Roaming surcharge of respective GSM operator in roaming destination
Example:
You are roaming in Australia and you make a call to a Australian telephone number. You will be charged as follows:
1. Standard airtime rate of Australian operator
2 .Roaming surcharge of Australian operator
Making Calls to Sri Lanka & IDD calls while Roaming
To make calls outside your roaming destination, Including Sri Lanka dial
- Country code of the party you want to contact
- Area code
- Number
Example:
If you are calling Sri Lanka (Your Home country) while you are roaming, you would need to dial 0094 + Local number.
To Sri Lanka 0094*********
To UK 0044**********
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| Outgoing calls to places outside roaming destination |
- 1. Standard airtime rate of respective GSM operator in roaming destination.
- IDD rate of respective GSM operator in roaming destination to the country your calling
- Roaming surcharge and value-added tax (where applicable) of respective GSM operator in Roaming Destination
Example:
You are roaming in Australia and you make a call to a Sri Lankan telephone number. You will be charged as follows
1. Standard airtime rate of Australian operator.
2. IDD rate based on Australian operator's IDD rate from Australia to Sri Lanka.
3. Roaming surcharge of Australian operator.
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