Automatic selection

Once you switch on your mobile phone at your roaming destination, it will automatically select the network with the strongest signal. Your mobile phone will display the network.

Manual Selection

If you prefer to choose the network yourself, set your mobile phone to manual selection mode. Please refer to the user guide of your mobile phone or consult your dealer for details. In manual mode, your mobile phone will display all available GSM networks in the area, out of which you could select the network of your preference.

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Receiving calls from Sri Lanka
Caller dials your mobile number directly

Charges are as follows:

Sri Lanka & Countries other than the current roaming destination;

• IDD rate based on Mobitel IDD rate from Sri Lanka to roaming destination


• Standard airtime rate for incoming calls of the respective GSM operator in roaming destination (applicable only when respective GSM operator charges for airtime of incoming calls).
  
  

  Example:
  You are roaming in Australia and you receive a call from Sri Lanka or any other country other than Australia.
  You will be charged as follows: Mobitel IDD rate from Sri Lanka to Australia Standard airtime rate for incoming calls of Australia operator

Caller dials the International Access Code of the country he is calling from, followed by 94 (country code for Sri Lanka and your mobile number).

  0094*********

Please note that your caller would need to have the IDD facility to call you in this instance.

Example: You are roaming in Australia; your caller from Australia would need to reach you by Dialing Sri Lanka Access code 0094 + Mobile Number.
 
 
Charges are as follows :
Incoming calls from within roaming destination

• Mobitel IDD rate from Sri Lanka to roaming destination.


• Standard airtime rate for incoming calls of the respective GSM operator in roaming destination (applicable only when respective GSM operator charges for airtime of incoming calls).
  
  
  

  Example:
  You are roaming in Australia and you receive a call from Australia. You will be charged as follows:

  1. Mobitel IDD rate from Sri Lanka to Australia
  2. Standard airtime rate for incoming calls of Australia operator
  3. Roaming surcharge of Australian operator
  
  
  
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Example:
You are roaming in UK and you want to call a UK Telephone Number, Just Dial the number without IDD codes.
To UK    +44**********   
   

Charges
Outgoing calls to another number within your roaming destination will be charged as follows:

• Standard airtime rate of respective GSM operator in roaming destination.
• Roaming surcharge of respective GSM operator in roaming destination
  
  

Example:
You are roaming in Australia and you make a call to a Australian telephone number. You will be charged as follows:

1. Standard airtime rate of Australian operator
2. Roaming surcharge of Australian operator

Making Calls to Sri Lanka & IDD calls while Roaming To make calls outside your roaming destination, Including Sri Lanka dial

1. Country code of the country of the party you want to contact
2. Areas code
3. Number
   
   Example: If you are calling Sri Lanka (Your Home country) while you are roaming, you would need to dial 0094 + Local number.
   
   

   To Sri Lanka	+94*********	or   0094*********
   To UK	+44**********	or   0044**********

Outgoing calls to places outside roaming destination


1. Standard airtime rate of respective GSM operator in roaming destination.
2. IDD rate of respective GSM operator in roaming destination to the country your calling
3. Roaming surcharge and value-added tax (where applicable) of respective GSM operator in Roaming Destination
   
   
Example: You are roaming in Australia and you make a call to a Sri Lankan telephone number. You will be charged as follows

1. Standard airtime rate of Australian operator.
2. IDD rate based on Australian operator's IDD rate from Australia to Sri Lanka.
3. Roaming surcharge of Australian operator.
   
   
   
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Type message and send it to the number format +94*********

Charges
Charging will be based on SMS rates + Rooming Surcharge of the operator selected by you in the Country you roam
 
Receiving Messages From Sri Lanka and any other destination

Sender has to type message and send it to your number in the format +9471*******
Charging will be based on SMS rates + Roaming Surcharge of the operator selected by you in the Country you roam.

Using Mobitel Menu while Roaming

Mobitel Menu can be used while roaming, but charges applicable would be SMS roaming rates based on the Network you select

How do you take a call through  ‘Call Home’?
      Dial using; 
                  *140*94xxxxxxx#
                   Ex :     *140*94712778880#    (Mobile)
                              *140*94112330550#   (Fixed)

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