Terms and Conditions

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Please register your Mobitel connection
Please note that it is compulsory to register your Mobitel connection in compliance with the Regulations laid out by the Ministry of Defence.

Terms and Conditions for M3 High Speed Internet

1. Data usage will be counted in Megabytes (MB) and includes both uploads and downloads.

 

2. The speeds defined in the plans are the maximum data transfer speeds (both for Downlink and Uplink) that a subscriber is entitled to. However, the actual data transfer speed a subscriber experiences may vary subject to the device and application being used, and the network traffic at the time of access.

 

3. The free bundle of data included in High Speed Internet Plans is for local usage only. For foreign usage, the rates of the network in which the subscriber presently roams will apply.

 

4. M3 High Speed Internet services will be limited to the areas covered by the Mobitel M3 High Speed Internet. Thus for technical and commercial reasons, the services may not be available in certain towns and villages.

 

5. While Mobitel will take all precautions to ensure a smooth service, due to technical or natural causes beyond Mobitel's Control, M3 High Speed Internet will not be responsible for any interruption, disruption to or deterioration in the quality, reliability or accuracy of the High Speed Internet service or any technical issue that may arise from or in relation to any BroadBand device or hardware that customer may have connected to the device. 
   
   
   
6. All devices provided to customers by M3 High Speed Internet are covered under and subject to the terms of warranty from the relevant manufacturers. M3 High Speed Internet is not responsible for any defects of the device due to manufacturer's or customer's fault and if applicable, any hardware which customers may have connected to the Device.

 

7. Usage charges may vary on your statement from usage shown by any software programs as it is only an indication of your usage and not the actual amount chargeable.

 

8. M3 High Speed Internet users may request a detailed bill on their usage, and the details provided will be limited to the duration and the data volume.

 

9. M3 High Speed Internet users may request a detailed bill on their usage, and the details provided will be limited to the duration and the data volume of a data session.


10. M3 High Speed Internet shall not be liable for any costs, loss or damage (whether direct or indirect), or for loss of revenue, loss of profits or any consequential loss whatsoever as a result of your using the M3 High Speed Internet service.

Mobitel general terms and conditions for the provision of services shall apply to this contract. In cases of inconsistencies, the above terms shall prevail.

Please visit www.mobitel.lk  for the full set of Terms and Conditions.